How to Avoid These Common Pitfalls when Shopping for Office Cleaning Services.
With the threat of Coronavirus now in Canada, it’s important to look at your work place plan for infection control . . . if you have a plan.Prevention and treatment for outbreaks is key to health and safety for your building occupants and customers. This includes infection prevention and control for MRSA, Norovirus and Influenza. And should it continue spreading, for Coronavirus prevention as well.
“With the possibility of Coronavirus spreading to Calgary, we believe it’s important that people are aware of our large area Clorox electrostatic disinfection service,” says EFS Clean President, John Kangles. “This service can quickly disinfect up to 18,000 sq. ft per hour and now includes a kill claim for the Coronavirus as well as MRSA and other contagious infections.”
Kills COVID-19, MRSA, Norovirus in 2 Minutes or Less
“Using Clorox brand solutions, we have the kill claims for preventing Coronavirus, as well as Influenza and many other viruses,” says John.
This electrostatic disinfection service kills 99.9% of bacteria in 5 seconds. With 20 organism claims, it kills cold and flu viruses, MRSA and norovirus as well as Coronavirus in 2 minutes or less.
John says, “For large facilities like airports, hospitals and schools, electrostatic disinfecting is extremely effective as it covers large areas and like powder coat painting, it adheres the disinfectant to every surface, even hard to reach areas like crevices and undersides.”
Schools, Healthcare Office Cleaning Services Should Include Infection Prevention Plan
Infection prevention through electrostatic disinfection should be part of your regular cleaning protocol for:
- assisted living facility cleaning services
- work camp cleaning services
- healthcare cleaning services
- seniors care cleaning services
- recreation centre and gym cleaning services
- medical office cleaning services
- dental office cleaning services
- hotel cleaning services
- airport/bus/public transportation cleaning services
For more information on this service, please contact EFS Clean in Calgary at 403.949.3344 or visit EFS Clean Electrostatic Disinfection.
A locally owned and grown cleaning company, EFS Clean has been providing trusted commercial and office cleaning services and contributing to our community since 2005. Services offered: daily janitorial services, ceiling cleaning, window cleaning, floor cleaning and care, carpet cleaning, high reach cleaning, electrostatic disinfecting and supply management.
Do you have a plan to protect your staff, customers and building occupants from the spread of illness? Healthy workers and customers means a healthier bottom line to your business. And prevention of illness is key to that.
For example, a thoroughly cleaned and disinfected facility means improved profitability through:
- 80% reduced probability of catching a cold or flu
- 62% reduction in contaminated surfaces
- 46% reduction in absenteeism
Do This to Stay Healthy
Hand Washing – One of the simplest and most important methods to prevent the spread of illness. Wash hands often, especially when you are around sick people or are in populated spaces such as schools, healthcare facilities, etc. Wash hands with soap and water, scrubbing for at least 20 seconds. Alcohol gel can also be used to decontaminate hands.
Keep Tissues on Hand
Cover your Mouth and Nose – Germs from a cough or sneeze can travel up to three feet! Use a tissue and then wash your hands after sneezing or coughing. No tissue? Cough or sneeze into the bend of your elbow, rather than into your hands. If you use your hands (old habits die hard), wash them immediately.
Get Vaccinated – Please protect yourself and those around you by getting vaccinated!
Stay Home – If you are sick, stay home to keep from spreading it to others. I know it’s hard to believe, but the office will survive a day or two without you.
Office Cleaning Services Detail Work Will Pay for Itself
Check Your Office Cleaning Services – Talk to your office cleaning company to ensure they are using certified disinfectants on high-touch areas such as light switches, door handles, keyboards, etc. You may have to pay slightly more for this detail work but it will save you money with increased productivity and decreased absenteeism.
Electrostatic Disinfecting for Faster, Cost-effective Infection Prevention and Control in Schools, Seniors Housing and Healthcare
One More Thing You Should Do – Ask us about the innovation of electrostatic disinfecting, now offered as part of our office cleaning services in Calgary. This technology provides fast, cost-effective disinfection, particularly in large facilities such as schools, assisted living, seniors housing and healthcare facilities.
A locally owned and grown cleaning company, EFS Clean has been providing trusted commercial and office cleaning services in Calgary and contributing to our community since 2005. Services offered: daily janitorial services, ceiling cleaning, window cleaning, floor cleaning and care, carpet cleaning, high reach cleaning, electrostatic disinfecting and supply management.
Property managers have a long list of duties, and managing their office cleaning services program is only one of them. Ensuring tenants’ spaces are well cleaned and their concerns are being addressed is high on the priority list. If you struggle with this, here’s a case study you will find helpful:
Why Tenants Need to Know about their Office Cleaning Services
A property management company was concerned with keeping tenants happy and was looking for a way to engage them in communications about the office cleaning services in their Calgary office. A referral brought them to EFS Clean so we could do an analysis of their past janitorial services program. After meeting with them and speaking to the office building tenants, we discovered there was a disconnect between the office cleaning services that were being contracted and the office cleaning services the tenants “thought” they were receiving.
The property management company contracted us and we started by providing a written letter to every tenant. The letter introduced EFS Clean as their new office cleaning company in Calgary, as well as the the scope of work they would be receiving as part of the property management company’s contract.
We then implemented an electronic quality assurance program, including regular inspections to be sent directly to the property manager, and a robust communications and reporting process.
Monthly Visits Increased Satisfaction in Office Cleaning Services
And one of our most important implementations…we conducted monthly visits directly with each tenant, where our management team would tour the building and ask each tenant for cleaning feedback. Not only were we able to stay on top of cleaning details better, but we built one-on-one relationships with the tenants which added a nice personal touch to the office cleaning services program.
With our various account iniatives:
- initial analysis of janitorial services concerns
- thorough quality assurance program
- and most importantly, tenant visits
the property manager noticed an immediate decrease in cleaning complaints from tenants and less time was spent having to manage the day-to-day details of their office cleaning services.
That’s a successful formula for any company looking for commercial cleaning services in Calgary!
Why Innovation is Important to Your Commercial Cleaning Services
An important job of a commercial cleaning company is to not only provide top notch office cleaning services, but to also recommend the latest in janitorial services innovations and technology.
Facility managers, and people who are generally afraid of using public washrooms, will be happy to know touch-free washrooms are one of these innovations.
“It is literally possible to use a restroom and never have to touch any of the fixtures,” says Ronald Attman, CEO of Acme Paper & Supply Co., Inc.
For Better Protection and Better Office Cleaning Services
From self-opening trash cans, touchless toilet paper and paper towel dispensers to portion controlled soap dispensers, these automated fixtures protect staff and customers, and provide high level office cleaning and building cleaning services.
In addition to providing a sanitary washroom experience, no-touch dispensers and fixtures will also help companies conserve bathroom supplies and save on restocking costs.
Ask This Question When Looking for Commercial Cleaning Companies in Calgary
When looking for commercial cleaning companies in Calgary, you want professionals that stay on top of technology and can recommend products and services.
Ensure you ask potential contractors about innovations they can offer to help you get the most comprehensive and cost-effective commercial cleaning services. Adding technology in the right places can save you time, money and give you better cleaning results.
Commercial cleaning services are essential to every business, but did you know they can also positively impact the value of your building assets?
We have seen it many times through our cleaning services in Calgary. A customer opens up a shiny new office, or a building such as an auto dealership or gym. Everything is clean and new. Yet, even with daily cleaning services, the building’s surfaces such as ceramic tile, PVC tile and carpet get a build-up of dirt and will appear worn over time.
Office Cleaning Enhances Business Image
A comprehensive building cleaning program will include periodic work to address the maintenance of a variety of surfaces. This will include floor cleaning services, carpet cleaning services and window cleaning services. We even offer ceiling cleaning services, a key component to businesses looking for restaurant cleaning services and office cleaning services in Calgary. All of this project work will not only enhance the cleanliness of your facility but extends the life of your valuable building assets.
Building Cleaning and Maintenance Made Easier
Facility managers are tasked with taking care of the day-to-day operations of a building. In addition to ensuring plumbing and heating issues are taken care of, they are also responsible for the appearance and safety of their facility. By pre-scheduling cleaning project work , facility managers will have an easier time maintaining the look and condition of floors, carpets and glass.
Floor Cleaning and Carpet Cleaning Services Add Value
Cmmercial cleaning services will extend the life of your assets and add value to your business. By keeping surfaces in tip-top condition, your business will avoid costly replacement for a much longer period. We recently did a floor strip and wax service at a Calgary rec centre as part of their building cleaning program. The results were a gleaming PVC floor surface that is bright and revived, allowing a still-new look to the facility and ensuring a safer environment for staff and customers.
Choosing Qualified Cleaning Companies in Calgary
Specialty cleaning such as floor cleaning and ceiling cleaning services require expertise. This is especially important for buildings, such as rec centres, gyms and auto dealerships which have a variety of expensive surfaces all requiring unique cleaning processes. When it comes time for you to choose from the many cleaning companies in Calgary, make sure to ask for credentials and references to ensure the commercial cleaners know how to properly care for your building and it’s many surfaces. It will pay off in many ways, including peace of mind and increasing your bottom line.
I just saw a disturbing post on linkedIn. It was from a commercial cleaning company offering a “deal” on their services. For any cleaning quote you receive, they promised to beat it by 10%. Do you see a problem with this? I certainly do.
The simplified formula for pricing cleaning services is:
- time required to clean to your scope and standard
- labour rate
That’s it. Of course, there are other factors such as overhead and profit margins but time and labour are the heart of any cleaning program estimate. A variety of prices can be provided on a bid depending on a contractor’s ability to accurately estimate the work required and of course, their desired profit. This typically results in a range of pricing which then leads to you looking at other factors in the bid such as company experience, longevity, services, references, etc. And hopefully, these other factors are weighted equally with price in your decision as choosing a service provider on price alone generally doesn’t end well.
Back to the “deal” being touted on the LinkedIn post . . . what do you think happens when a company offers a guaranteed 10% reduction? Firstly, they are offering you a price that is not of their making and is based on another company’s estimation. Secondly, they have no idea what that lowest bid includes and what type of cleaning standard and scope it includes. Accepting this kind of “deal” can only lead to two ( undesirable) outcomes for you:
- After a few months, your 10% discounted price is increased when the cleaning company says they need more time/money to clean to the standard and scope as outlined in the contract.
- After a few months, you notice the standard and scope as outlined in the contract is not being met, you complain, nothing changes, and you are soon planning another bidding process to find a new cleaning company.
The old adage of “you get what you pay for” is true for most purchases, and rings especially true when shopping for janitorial services. The hamster wheel of cleaning looks like this; get a low-price, get bad service, search for a new cleaner, go with low-price, get bad service, etc., (you get the picture, right?). If you’ve been on this wheel, it’s time to get off. Be buyer aware and you’ll save yourself time, money and frustration.
If you work in, or are a client of a recreation and fitness centre, you understand the importance of a clean environment. And so do we.
Fitness software developer Insight writes, “What do customers value? Above all, they value a clean facility! They aren’t overly concerned that you have the latest machines or flat screen TVs, what they want is an environment that makes them feel like they are safe and increasing their health. This is something on which they will vote with their feet and go elsewhere if they aren’t absolutely comfortable in the environment that you offer.”
These buildings see thousands, if not millions, of visitors from morning until night. Patrons are young and old. Many of them sweaty, all of them touching and handling fitness equipment, door knobs, faucets, etc. leaving a constant trail of germs behind. Add to that, the fact that recreation centres are made up of varying surfaces, wet and dry, which can lead to an array of dirt and contaminants building up over time. As well, most have childcare and seniors’ facilities which require the utmost caution and care with these vulnerable occupants.
So, as you can see, cleaning and caring for recreational facilities is very different than office cleaning. Most offices require basic cleaning tasks such as vacuuming, dusting and garbage removal with a team of cleaners working days/evenings. Recreational facilities require those tasks as well as cleaning and disinfecting many surfaces including wet, messy showers, germ-laden water fountains and specialized cleaning of tile and wood floor surfaces. And on top of those challenges, facility hours of rec centres require dedicated staff able to work overnight, with expertise in cleaning a challenging variety of areas and surfaces in a short overnight timeframe.
The health and fitness professional body, IHRSA, reports, “It goes without saying that, particularly in the locker room, cleanliness trumps all other considerations—design, furnishings, amenities. Cleanliness is right up there for most women when they make the decision whether or not to join a club,” says says Bryan Dunkelberger, with S3 Design tasked with designing ideal fitness locker rooms.
Who is cleaning your recreation facility? It’s an important question because as outlined here, it takes a cleaning contractor who understands the unique needs of these buildings and has the expertise to provide solutions.
In Calgary, our company has become a leader in this sector, providing daytime and overnight cleaning, as well as a whole host of specialized cleaning services such as hard surface restoration and electrostatic disinfecting.
When choosing a cleaning contractor for your building, ensure you ask the following:
- What is your experience with recreation/fitness facilities?
- What process, equipment and chemical is used to clean each different area and surface?
- What is your quality assurance system?
- Are your staff trained and prepared to do detailed overnight work as well as periodical tasks?
- What is yor technical background and knowledge of best practices?
- Can you present us with latest innovations in cleaning?
Cleaning performance and science advocates say, “While ‘cleaning for appearance’ is an obvious goal, science tells us that just because a facility looks and smells clean, it is not always clean, safe and healthy. Tools that enable more complete removal of contaminants, visible and invisible—and productively—should be part of the cleaning performance arsenal.”
Part of our company’s mission is to work with our clients to ensure their entire building not only looks clean but is maintained for the health and productivity of it’s staff and members, improving their bottom line.
This is why our portfolio of recreation centres in Calgary is growing and we’ve been chosen as the preferred cleaning services provider for centres such as Westside Recreation, Trico Centre for Family Wellness and Vivo for Healthier Generations.
In Alberta, businesses are now faced with paying higher wages as well as higher building operating costs due to the carbon tax, higher business taxes and so on. So, companies are searching for ways to improve or maintain quality while decreasing costs. If you are in facility management and responsible for the cleaning of your building, one of the best ways to find the quality/cost balance is to explore contract versus in-house cleaning.
There are pros and cons to both methods, but if cost and efficiency is the main concern, the best option tends to be contracting a cleaning company. Here’s why:
Management: A contractor manages your cleaning program and the cleaning staff, leaving you more time to do other work. Cleaning staff training and performance evaluations are primarily handled by the contractor. You may have to continue to provide training on building safety and procedures, but the majority of training will be off your plate.
Expertise: Professional cleaning companies can often do a better job of cleaning, having more technical knowledge and being in better touch with innovations and best practices
Savings: Savings on supplies can be realized when the cleaning contractor has more buying power to provide preferred pricing on supplies. As well, the contractor can manage the supplies inventory and replenishment for you.
Quality Assurance: Q.A. programs are typically provided by a contractor. These programs give you regular reporting on the buildings cleaning standards and performance, ensuring the quality of your cleaning program.
Cost Savings: Substantial savings are found when your organization no longer has to pay employee expenses such as benefits and insurance. The cost of training and staff turn-over is also covered by the contractor.
Primary reasons for having in-house cleaning staff include:
Building Knowledge: Facility managers will be more involved in the cleaning and therefore have more on-going knowledge about the cleaning and any issues.
Flexibility: With their own staff, a building manager can assign new or revised tasks to an existing cleaner on the fly.
Relationships with Staff: A facility manager will be hiring and work closely with the cleaning team, forging a stronger relationship.
For best performance and cost-effectiveness, the contracting option really does “shine” compared to in-house cleaning. Do your own analysis on which building cleaning method will work best. Even better, getting a proposal from a contractor will show you the best fit for your company.
Understanding the level of cleaning required in your building could mean life or death. OK, that might be somewhat dramatic, but it could certainly be the difference between healthy or sick.
Now, more than ever, the cleaning industry is focused on cleaning for health as well as appearance. And that’s a good thing. Cleaning for health means professional practices and products are used to ensure the utmost health of a building’s people and assets. As reported by Cleanlink Magazine, “Cleaning with an eye on health helps reduce sick building syndrome, infections and respiratory problems — and it benefits not only the building’s occupants, but also the cleaning employees, since cleaner and healthier workplaces tend to experience less absenteeism among workers.”
Let’s look at the various levels of cleaning (as outlined by Clorox Professional):
Basic Cleaning – Manual or mechanical removal of soil and debris from surfaces and equipment. Products used: Cleaner, detergent.
Sanitization – Reduction of bacterial contaminants to safe levels as per health requirements. Products used: Food-contact and non-food contact sanitizers, products labeled “kills 99.9% of germs”.
Disinfection – Destruction of pathogenic and other types of microorganisms, typically using chemical agents. Products used: Cleaner disinfectants, products labeled “kills 99.999& of germs”.
Technology has served up a variety of new systems for disinfecting and sanitizing. The system we use in our clients’ buildings is Electrostatic Disinfecting.
Remember rubbing a balloon on your hair as a kid? The balloon and hair would have opposite charges that attract one another. Electrostatic disinfecting and sanitizing is a similar concept. It uses (+) charged particles, sprayed onto (-) charged surfaces, attracting the solution to every nook and cranny thus providing 100% coverage. A very cost-effective and time-efficient way to kill germs in any facility including health care, althetic, education, office buildings, etc.
Protecting your staff and patrons from illness is easier said than done. Knowing what level you should be cleaning at, and what products and methods to use, can be daunting and confusing. Take the time to ensure your cleaning staff or contract cleaner is properly trained to deliver the cleaning you need to make your facility a healthy one.
A Clean Business is Smart Business.
EFS Clean provides smart cleaning to Calgary’s commercial sector. Services include Contract Cleaning, Post-Construction Cleaning as well as specialty services; Ceiling Cleaning, Floor and Carpet Cleaning, Low-Rise Window Cleaning, Electrostatic Disinfecting and Quality Assurance Inspections. If you have a cleaning challenge, we have a solution. Contact us today at 403-949-3344 or request a cleaning quote/demo.